Knowledge Base articles, online product information, FAQs, etc.) at no additional cost Non-security hotfixes developed in the Extended Support phase will be provided ONLY to customers who sign-up for an Extended Hotfix Support (EHS) agreement. Premier and Essential support, per-incident telephone/web support, etc.) at the supported service pack level Customers will continue to have access to all security updates and Self-help Online Support options (i.e. During the Extended Support phase: Microsoft will continue to provide paid support (i.e. Also on July 13, 2010, Windows Server 2003 and Windows Server 2003 R2 will transition from the Mainstream Support phase to the Extended Support phase.
